Conveniently located right across from everything, so easy to get around. Checking in was a breeze, and they even let us have a late check-out so we didn't feel rushed. 🌟

The hotel was newly renovated and fairly clean. The staff, including the manager and assistant manager, were particularly helpful and really friendly.

Our room here has a nice balcony and air conditioning, which is great for some fresh air and staying cool. The breakfast options are plentiful and delicious, making it easy to start the day off right! 🌞

Comfortable rooms that are a good size, each with its own balcony and air conditioning for chill vibes 😎. Located in the heart of the town, making it convenient to get around easily.

A lovely building in the middle of Gatlinburg.

The River Terrace Resort & Convention Center offers rooms that make you feel right at home. The cozy atmosphere and upgraded amenities create the perfect escape for a solo traveler like me. The spacious layout and rustic fireplace add a touch of warmth to the experience.

Personally, I found the walk-in shower to be a bit cramped, but others might not mind.

Fantastic hotel with absolutely breathtaking views of the mountains and downtown Gatlinburg. The location is unbeatable, very close to all the sites in Gatlinburg. Near the Trolley, shops, restaurants, and attractions like Ripley's Aquarium.

This place offers newly renovated rooms with a cozy fireplace and a comfortable bed, plus the staff is consistently friendly and accommodating, earning them a 3-star rating.

I chose this hotel for attending a colloquium because it provides experienced staff of professionals who understand what goes into planning and hosting a successful event. The location was ideal for group events in the Gatlinburg area, and the staff ensured a smooth and seamless experience.

One service that I missed for my work was a dedicated business center with private workstations and printing facilities.

Great location just a stone's throw away from Ripley's Aquarium of the Smokies 🐟. The room was super clean and had all the new stuff - a cozy fireplace and a fresh comfy bed in the bedroom.

Clean rooms with a relaxing jacuzzi to unwind after a long day 🛁. Conveniently located, just a 10-minute walk to The Village Shops Shopping Mall.

The daily service was excellent. Appreciated the price of our standard queen room with microwave, refrigerator, and coffee pot and its essentials. The offered breakfast was great and included a lot of options. The staff were genuinely helpful and very responsive a lot of the time. The location of the hotel was convenient - just a short stroll away from an iconic observation tower.

The view from our private balcony was stunning, overlooking the rooftops of a small Bavarian-style shops with the pleasant sound of live music drifting up from a nearby bar and grill. It created a truly relaxing and enjoyable atmosphere. One evening, as my husband and I were taking in the view, the hotel staff surprised us with a complimentary bottle of wine, adding a thoughtful and memorable touch to our stay.

The housekeeping service was lacking, as our room was not properly cleaned, and we had to call to request more towels and coffee.

The staff at this resort is mind-blowingly friendly and helpful, making our stay truly enjoyable. The location is super convenient, and the rooms are spacious. The exceptional staff made up for any slight shortcomings, and we loved the convenient on-site amenities such as the restaurant and outdoor heated swimming pool. We will definitely stay here again!

It's a newly renovated hotel with excellent services.